Setup takes about ten minutes. Stuck? Email support@starstudded.app. A real person answers, usually within one business day.
No. You run both from one admin and pay one bill.
Yes. Email support and we move your reviews, photos, videos and points balances over for you. Photos and videos copy into the app's own storage.
No. The app sends review requests and points emails by itself. If you use Klaviyo, the app sends events so your Klaviyo flows can send them instead.
The app writes the standard product rating fields that themes and Google read. It also builds a review feed you can add to Google Merchant Center. Google decides when to show stars.
Nothing gets deleted and your widgets stay live. Review request and points emails pause until next month or until you upgrade.
No. Every review earns the same points, whatever the rating. Reviews that earned points carry an "Incentivized review" badge.
Yes. Open Reviews, then Share Reviews. Pick one platform (Trustpilot, Google, Yelp, Facebook or any other), paste the link to your review page and set an optional thank-you credit. Each customer gets one email after their review is approved. Every reviewer gets it, whatever their rating, because Trustpilot and Google ban asking only happy customers. The credit thanks them for the review they left on your store and never depends on posting elsewhere.
The widgets load after the page and reserve their space, so your layout does not jump.
Yes. Widgets use your theme's fonts. You set colors in the theme editor and can add custom CSS.
Uninstall the app from your Shopify admin. Billing stops right away. Your store data is deleted 48 hours later, as Shopify requires.
Each store gets its own private database. Read the privacy policy for the details.
Email support@starstudded.app with your store's .myshopify.com address and what you see.